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Product change·Dec 29 → Mar 30, 2026·Q1 2026·Business Operations

Aftership overhauls plan features, drops SMS from Essentials tier

AftershipProductFeature change

What changed

Feature change

Feature lists overhauled: SMS notifications removed from Essentials; Pro features replaced with CX partner integrations and Carrier masking; Premium features renamed to Proactive CX and AI EDD.

Before and after

Dec 29, 2025 vs Mar 30, 2026
Pulse.
100%
What changed

Feature lists overhauled: SMS notifications removed from Essentials; Pro features replaced with CX partner integrations and Carrier masking; Premium features renamed to Proactive CX and AI EDD.

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