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Bettermode

Toronto, Canada-based customer community software company founded 2017 (formerly Tribe). Private. Operates in community engagement and customer support markets. Serves businesses building branded customer communities to boost engagement, support, and retention.

Entry price

$149

Starter · /mo, billed annually

Plans tracked

no add-ons

Pricing changes

Latest Wk 41 '26

Pricing model

Subscription

No free tier

Pricing Change History

5 changes

20265 changes

Wk 41 '26

Packaging

Bettermode launches Toggy AI add-on to run communities from $750/month

New Toggy add-on banner on pricing page: AI team that runs your community, from $750 a month.

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Wk 40 '26

Price decrease

Bettermode cuts Starter plan 63% to $149/month, adds API access

Starter plan price cut ~63%: from $399/month to $149/month billed yearly ($4,788/year → $1,788/year). Growth and Premium prices stay the same. Annual savings callout rose from 'Save up to 16%' to 'Save up to 25%'. Starter plan now includes 'Remove Powered by Bettermode' branding removal and 'API access (limited)', both previously exclusive to the Growth tier.

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Wk 37 '26

Improvement

Bettermode: SSO feature expanded to add JWT support (Growth plan)

Growth plan's SSO feature bullet expanded from 'OAuth2' to 'OAuth2 and JWT', adding JWT-based authentication support

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Wk 35 '26

Improvement

Bettermode gates AI connector to 10 requests/day on Starter, unlimited on Growth

Bettermode added an 'MCP (AI connector)' row to the plan comparison table, between API/Webhooks and Sandbox Environment. Starter is capped at 10 requests/day while Growth and Premium get unlimited use.

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Wk 31 '26

Packaging

Bettermode drops overage-fee caveat, adds no-CC and flexible billing perks

Premium plan limits reworded from 'Up to 100,000 members (overages apply)' / 'Up to 20 collaborators (overages apply)' to '100,000+ members' / '20+ collaborators', dropping the overage-fee caveat. Added 'No credit card required' beneath the Starter and Growth trial CTAs, and 'Custom invoicing, purchase orders and net terms' beneath the Premium CTA.

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