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Packaging change·Jan 1 → Mar 30, 2026·Q1 2026·Business Operations

Format Hikes Branded Email Add-on 39% as Marketplace Commission Vanishes

FormatPackagingFeature removedAdd-on change

What changed

Feature removed

Format Marketplace Commission row removed from all plan tables. Separately, '24/7 Customer Support' feature label simplified to 'Customer Support' across all plans.

Add-on change

Professional Branded Email add-on price increased from $72/year to $100/year, affecting all three plans (Basic, Pro, Pro Plus).

Before and after

Jan 1, 2026 vs Mar 30, 2026
Pulse.
100%
Change 1 of 3 · feature removed

Format Marketplace Commission row removed from all plan tables. Separately, '24/7 Customer Support' feature label simplified to 'Customer Support' across all plans.

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