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Packaging change·Mar 30 → Jun 29, 2026·Q2 2026·Software Development & Testing

Instabug adds Enterprise Premier tier with 24/7 L2 support and SOC 2 controls

InstabugPackagingFeature addedNew add-on

What changed

Feature added

New Security & Governance and Scalability & Support feature lists added: SSO/SAML/SCIM, SOC 2 Type II certification, RBAC, global data hosting, unlimited apps, advanced alerting, custom retention controls.

New add-on

Added a new 'Enterprise Premier' support tier/addon, upgradable from the standard 'Foundation' Enterprise support. New comparison table shows Premier adds a dedicated L2 engineer, dedicated Slack channel, 24/7 availability, custom SLA, and immediate-triage response path.

Before and after

Mar 30, 2026 vs Jun 29, 2026
Pulse.
100%
Change 1 of 2 · feature added

New Security & Governance and Scalability & Support feature lists added: SSO/SAML/SCIM, SOC 2 Type II certification, RBAC, global data hosting, unlimited apps, advanced alerting, custom retention controls.

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