Product change·Mar 23 → Mar 30, 2026·Week 14, 2026·Business Operations
Jimdo Slows Grow Plan Support Response Time from 4 to 24 Hours
What changed
Feature change
Grow plan premium customer support response time changed from 4 hours to 24 hours
Before and after
Mar 23, 2026 vs Mar 30, 2026Pulse.
100%
What changed
Grow plan premium customer support response time changed from 4 hours to 24 hours
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Q1 2026 · Jimdo Slashes Grow Plan Support SLA, Response Time Jumps to 24 HoursJimdo drops Premium label from customer support tier name · Week 18, 2026
More from Jimdo
Full history →- Q2 2026·packagingJimdo: New Unlimited plan launched at $49.50/mo + Brand Monitoring add-on
- Week 18, 2026·packagingJimdo drops Premium label from customer support tier name
- Q1 2026·improvedJimdo Slashes Grow Plan Support SLA, Response Time Jumps to 24 Hours
- Q3 2025·improvedJimdo Boosts Start Plan Storage by 500%, Offering 30 GB for Enhanced User Experience
- Q3 2024·packagingJimdo Renames Play Plan to Free, Keeping Pricing and Features Unchanged at $0/Month