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Microsoft

Business Operations microsoft.com

Product

Technology company offering software, hardware, and cloud computing services.

Entry price

$65

Dynamics 365 Sales Professional · /mo, billed annually

Plans tracked

2 add-ons

Pricing changes

Latest Q2 '26

Pricing model

Subscription + usage

Free tier available

Pricing Change History

2 changes

20262 changes

Q2 '26

Improvement

Dynamics 365 Sales: 3 new AI agents added (Opportunity, Research, Close)

Added 3 new AI sales agents (Sales Opportunity Agent, Sales Research Agent, Sales Close Agent (Preview)) to Professional/Enterprise/Premium plans; existing Sales Qualification Agent access changed from requiring separately-purchased Copilot Credits to Included; Premium's Copilot Credit allocation now quantified at 1,000 per user/month

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Wk 19 '26

Improvement

Microsoft Dynamics365 swaps Record updates for prebuilt Sales Close Agent

Enterprise Edition Copilot section updated: 'Record updates' removed, 'Access to prebuilt agents like Sales Close Agent' added; section renamed from 'Copilot in Dynamics 365 Sales capabilities' to 'Copilot in Dynamics 365 and agentic capabilities'.

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