Neptune Restructures Pricing Model, Eliminates Free Plan, Introduces Startup and Lab Plans with Enhanced Storage and Data Points for Foundation Model Training

Complete pricing model restructure from general experiment tracking to foundation model training focus with data points-based pricing, replacing traditional tier structure with premium-only model

99.99% ingestion SLA introduced as guaranteed uptime metric for Startup and Lab plans

Team plan ($50/user/month) discontinued - previously for single teams with up to 10 users and unlimited projects

Enterprise plan (Custom pricing) discontinued - previously offered custom users/workspaces with role-based access control and SSO/LDAP

Free plan ($0) discontinued - previously allowed up to 3 users with unlimited logging hours and 200GB storage for personal and commercial use

Startup plan introduced at $150/user/month for teams training foundation models at moderate scale - includes 1B data points/month, 1TB storage, unlimited tracked hours, and 99.99% ingestion SLA

Lab plan introduced at $250/user/month for teams needing extra visibility and scale - includes 10B data points/month, 10TB storage, forking of runs, priority support with dedicated CSM

Data points quota introduced as new pricing metric - Startup plan includes 1B data points/month (one data point = one metric value at one training step)

Forking of runs feature added to Lab and Self-hosted plans - allows creating runs based on existing experiments to restart or branch at particular steps

Data points quota for Lab plan - includes 10B data points/month with higher ingestion throughput (5M data points per 10 minutes vs 500k for Startup)

Storage increased to 10TB for Lab plan (50x increase from previous 200GB Team plan limit)

Storage increased from 200GB (previous Team plan) to 1TB for Startup plan

Free plan eliminated entirely - Neptune now requires paid subscription starting at $150/user/month (academic researchers on foundation models still get free access)