Skip to content

PricingSaaS joins Willingness to PayRead the announcement →

Packaging change·Jan 5 → Apr 1, 2024·Q1 2024·Software Development & Testing

Octopus Introduces Priority Support Add-on for Enterprise Customers, Enhancing Response Times and Resolutions for Critical Deployments

OctopusPackagingNew add-onFeature addedFeature change

What changed

New add-on

Priority Support add-on introduced for Enterprise customers - quick response service with higher SLAs, faster triage, and quicker resolutions for mission-critical deployments

Feature added

Role-based access control explicitly listed as Professional plan feature (previously only shown in comparison table)

New add-on

TAM (Technical Account Manager) services add-on introduced - expert advice from Technical Account Managers to optimize Octopus usage, boost adoption, and increase ROI

Feature change

Professional plan support hours clarified from '24/5 email support' to '8/5 email support (9am to 5pm your local time)' - more specific definition of support availability

Feature change

Community plan feature presentation restructured - individual features (Multi-tenancy, Operations Runbooks, Release snapshotting, Build server integrations, Config as Code, Config variables) consolidated into 'All core features' label

Before and after

Jan 5, 2024 vs Apr 1, 2024
Pulse.
100%
Change 1 of 5 · addon added

Priority Support add-on introduced for Enterprise customers - quick response service with higher SLAs, faster triage, and quicker resolutions for mission-critical deployments

Sign in to view the full comparison

See the before/after screenshots and every marked-up change.