Pulumi renames all plan tiers, adds Support tiers up to $50K/yr Platinum
All four Pulumi plan tiers renamed (Individual->Free, Team->Essentials, Enterprise->Pro, Business Critical->Enterprise); new paid Support plan tier added (Standard $625/mo to Platinum $50,000/yr).; Free plan dropped Pulumi Neo access but gained Pulumi Deployments and basic Pulumi ESC; Essentials replaced community support with SLO-backed ticket support; Enterprise gained BYOK for Neo.; Essentials
What changed
Essentials plan removed its 10-user cap (now unlimited); custom policy pack limits changed from 25 policies/1 pack to 10 packs uncapped, and policy enforcement mode downgraded to Advisory only.
All four Pulumi plan tiers renamed (Individual->Free, Team->Essentials, Enterprise->Pro, Business Critical->Enterprise); new paid Support plan tier added (Standard $625/mo to Platinum $50,000/yr).
Free plan dropped Pulumi Neo access but gained Pulumi Deployments and basic Pulumi ESC; Essentials replaced community support with SLO-backed ticket support; Enterprise gained BYOK for Neo.
Before and after
Sep 14, 2026 vs Sep 21, 2026Essentials plan removed its 10-user cap (now unlimited); custom policy pack limits changed from 25 policies/1 pack to 10 packs uncapped, and policy enforcement mode downgraded to Advisory only.
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