Slack

CRM capabilities section added to feature table, replacing Automation tools. New Salesforce features: Bring data into Slack channels, Track leads & deals, Manage support emails, Prepare for meetings.

Slackbot (personal AI agent) added as a new feature across all paid plans and Free plan. Labeled 'New', it understands conversations, files, and projects in Slack with plan limits.

AI writing assistance in canvas added to Business+ and Enterprise+ plans - AI helps create, structure, and polish content in Slack canvases AI message explanations added to Business+ and Enterprise+ plans - instantly understand acronyms, projects, or jargon with clear explanations drawn from team conversations

Enterprise-Grade AI tier added to Enterprise+ plan with Enterprise Search capability Advanced AI tier added to Business+ plan with enhanced AI capabilities beyond Basic AI

Slack AI add-on for Enterprise Grid now includes enterprise search functionality

Templates feature democratized to Pro and Business+ plans as User-created templates, while Enterprise Grid now has Admin-created template capabilities (previously only available as Custom templates on Enterprise Grid)

Free plan workflows became unlimited (previously counted toward 10-integration limit) Pro and Business+ plans now show 'Unlimited workflows' as separate feature (previously combined with integrations)

Pro plan promotional discount: 'Save 50% for 3 months' reducing effective monthly price from $8.75 to $4.38/user/mo Slack Lists introduced for organizing, tracking and managing projects

Custom templates for Slack canvas added to Enterprise Grid plan Slack AI listed as new feature in comparison table for Enterprise Grid (add-on)

Enterprise Grid: Audit logs feature added - provides record of changes and usage with export capabilities Enterprise Grid: Admin analytics dashboard added for insights into workspace usage