Tinybird: support restructured to Standard/Premier tiers
Support model restructured into Standard and Premier tiers (fee is % of monthly spend) for SaaS/Enterprise, replacing individual add-on toggles (designated engineer, dedicated Slack, SLA, onboarding); a new self-serve 'Estimate your price' calculator was also added alongside Contact sales.
What changed
Support model restructured into two selectable tiers, Standard and Premier (fee is a percentage of monthly spend), replacing the previous fixed per-plan support level with individual add-on toggles (designated engineer, dedicated Slack channel, support SLA, onboarding). SaaS/Enterprise plan cards also added an 'Estimate your price' self-serve calculator link alongside 'Contact sales'.
Before and after
Jul 20, 2026 vs Jul 27, 2026Support model restructured into two selectable tiers, Standard and Premier (fee is a percentage of monthly spend), replacing the previous fixed per-plan support level with individual add-on toggles (designated engineer, dedicated Slack channel, support SLA, onboarding). SaaS/Enterprise plan cards also added an 'Estimate your price' self-serve calculator link alongside 'Contact sales'.
Sign in to view the full comparison
See the before/after screenshots and every marked-up change.