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UserGems

Sales & Customer Relationship Management (CRM)www.usergems.com

San Francisco, California-based sales intelligence company founded 2019. Private. Operates in B2B sales tech and pipeline generation. Serves revenue teams with AI-powered buying signal capture, contact tracking, and Salesforce automation.

Entry price

$3,333

Core · /mo

Plans tracked

no add-ons

Pricing changes

Latest Wk 35 '26

Pricing model

Subscription

No free tier

Pricing Change History

3 changes

20263 changes

Wk 35 '26

Packaging

UserGems: Core plan price $3,000 to $3,333/mo + 2 more changes

Ad Audience Sync, CRM Hygiene, and Contact-level Intent & Web Deanonymization — previously separately-purchased 'Add on' items on the Advanced and Elite plans — are now included at no extra charge. The 'Add on' labels in those columns were replaced with checkmarks. Core plan price increased from $3,000/month ($36k/year) to $3,333/month ($40k/year). Usage-credit metric restructured across all plans: shared 'credits' pools were replaced with explicit data-action and AI-action allocations, and a new TAM (target account) coverage tier was added to each plan (Core 2-4k accounts, Advanced 4-10k, Elite 10k+). Core's total credit allocation also rose from 3,600,000 to 4,000,000.

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Wk 34 '26

Improvement

UserGems drops seat caps for unlimited admins, boosts Advanced/Elite credits

Admin/end user seat limits went from fixed counts (1/3/5 admin, 5/10/20 end users) to Unlimited on Core/Advanced (Elite end users stayed at 20). Credits rose for Advanced (7.5M to 10M) and Elite (15M to 25M).

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Wk 33 '26

Packaging

UserGems: All-tier price increase + Tokens→Credits metric change

Base prices increased across all tiers (Core $2,750→$3,000/mo, Advanced $5,750→$6,250/mo, Elite $10,000→$12,500/mo) and the usage metric changed from a Tokens allowance (30k/90k/180k) to a Credits allowance (3.6M/7.5M/15M), with Admin and End user seat limits reduced on all tiers.

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