Uxcam Expands Enterprise Plan with Unlimited Apps and Enhanced Features, Including Legal Review and Customer Success Manager
What changed
Session retention metric added to Enterprise plan (60 months)
Growth plan dashboards decreased from 7 to 5
Issue analytics added to Growth plan
Enterprise plan apps changed from implicit to unlimited
Custom apps removed from Enterprise plan
Unlimited user licenses removed from Free plan
API access explicitly added to Enterprise plan (previously bundled in 'API and CSV data export')
Session retention metric added to Growth plan (24 months)
Structured onboarding support removed from Enterprise plan (replaced with Customer Success Manager)
Custom data retention removed from Growth plan (replaced with explicit 24 months session retention)
Legal & security review added to Enterprise plan
Customer Success Manager added to Enterprise plan
On-demand video onboarding added to Free plan
Enterprise plan dashboards changed from 'Custom dashboards' to 'Unlimited dashboards'
CSV exports added to Growth plan
Apps limit added to Growth plan (5 apps)
Session retention metric added to Free plan (6 months)
Dedicated customer success manager phrase removed (simplified to Customer Success Manager)
Onboarding manager added to Growth plan
Before and after
Jul 1, 2024 vs Oct 1, 2024Session retention metric added to Enterprise plan (60 months)
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