Product change·Jul 20 → Jul 27, 2026·Week 31, 2026·Marketing & Content
Visme: Support downgraded on Basic & Starter plans
Basic's 'Regular Support' line removed; Starter's '24/7 Email & Chat Support' changed to 'Email & Chat Support' (24/7 dropped).
What changed
Feature change
Basic plan's 'Regular Support' feature line removed entirely; Starter plan's '24/7 Email & Chat Support' changed to 'Email & Chat Support' (24/7 availability no longer stated).
Before and after
Jul 20, 2026 vs Jul 27, 2026Pulse.
100%
What changed
Basic plan's 'Regular Support' feature line removed entirely; Starter plan's '24/7 Email & Chat Support' changed to 'Email & Chat Support' (24/7 availability no longer stated).
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