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Packaging change·Jul 13 → Oct 5, 2025·Q3 2025·Software Development & Testing

Zapier Chatbots Restructures Pricing with New Four-Tier Plans, Including Free and Custom Options for Enhanced Chatbot Capabilities

ZapierPackagingNew planPackage change

What changed

New plan

Custom plan introduced for organizations needing more than 20 chatbots with contact-based pricing

New plan

Free plan introduced with 2 chatbots, GPT-4o mini & GPT-4.1 mini models, conversation history, and suggestions

New plan

Pro plan introduced at $13.33/mo (annually) with 5 chatbots, embed capability, 10 knowledge sources per chatbot, 100K table records, and lead collection

New plan

Advanced plan introduced at $66.67/mo (annually) for individuals who want to customize chatbots, with 20 chatbots, Zapier logo removal, and 20 knowledge sources per chatbot

Package change

Chatbots pricing restructured from simple placeholder to full four-tier pricing page with Free, Pro ($13.33/mo annually), Advanced ($66.67/mo annually), and Custom (contact sales) plans

Before and after

Jul 13, 2025 vs Oct 5, 2025
Pulse.
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Change 1 of 5 · plan added

Custom plan introduced for organizations needing more than 20 chatbots with contact-based pricing

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