Product change·Mar 30 → Apr 6, 2026·Week 15, 2026·Sales & Customer Relationship Management (CRM)
ChatBot rolls out tiered AI agent limits and Custom Skills
What changed
Feature added
AI agents count introduced across all plans: Essential gets 1 AI agent, Growth gets 10, Enterprise gets 50. Previously AI agent was a binary included/not-included feature. Custom Skills feature (10 per agent) also added to all plans.
Before and after
Mar 30, 2026 vs Apr 6, 2026Pulse.
100%
What changed
AI agents count introduced across all plans: Essential gets 1 AI agent, Growth gets 10, Enterprise gets 50. Previously AI agent was a binary included/not-included feature. Custom Skills feature (10 per agent) also added to all plans.
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Week 14, 2026 · ChatBot Boosts Annual Billing Discount to 24% on Yearly PlansChatBot revamps enterprise tiers with custom AI agent limits · Week 24, 2026
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