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Firehydrant

Business Operations firehydrant.com

FireHydrant is an incident management tool that helps companies recover from IT disasters more quickly.

Entry price

$25

Pro · /mo, billed annually

Plans tracked

no add-ons

Pricing changes

Latest Wk 27 '26

Pricing model

Subscription

Free tier available

Pricing Change History

5 changes

20262 changes

Wk 27 '26

Improvement

Firehydrant pulls SMS and voice alerts into a paid Pro add-on

Pro plan SMS and voice notifications moved from included to purchasable add-on; included 50 SMS/Phone alert allowance removed. Viewer licenses feature moved from Pro to Enterprise plan.

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Q2 '26

Improvement

FireHydrant: Platform Pro -> Pro, flat $9,600/yr to $25/responder/mo

FireHydrant Pro plan: SMS/voice notifications & the 50 included SMS/Phone alerts/month were removed from the base plan; SMS/voice now available for purchase as a paid add-on. FireHydrant renamed 'Platform Pro' to 'Pro' and changed pricing from a flat $9,600/year fee to $25/responder/month billed annually (per-seat model).

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20251 change

Q3 '25

Improvement

Firehydrant Introduces Enterprise Plan with AI Features, Enhancing Efficiency and Security for Users

Platform Pro added explicit limit of 1 retrospective template Platform Pro Signals On-Call & Alerting added explicit limit: Up to 50 SMS/Phone alerts included per month with scaling

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20242 changes

Q4 '24

Packaging

Firehydrant Simplifies Pricing Structure with New Single-Page Layout and Introduces Free Two-Week Trial for Up to 25 Users

Pricing page restructured from multi-product tabs (Full Platform, Incident Management, On-call) to simplified single-page layout Trial Account introduced offering free two-week trial with up to 25 users and basic features

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Q1 '24

Packaging

Firehydrant Implements Annual-Only Pricing Structure and Increases Platform Pro Cost by 60%

Pro plan renamed to Platform Pro Alerting capabilities added to Platform Pro: 50 alerts monthly, unlimited email/push notifications, escalation policies, and on-call scheduling

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