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HaloITSM

Stowmarket, UK-based IT service management company founded in 2001. Private. Operates in ITSM and enterprise service management markets. Serves IT teams and organizations with help desk and service delivery solutions.

Entry price

$80

HALO Platform · /mo, billed annually

Plans tracked

no add-ons

Pricing changes

Latest Wk 28 '26

Pricing model

Subscription

No free tier

Pricing Change History

2 changes

20262 changes

Wk 28 '26

Packaging

HaloITSM adds mandatory onboarding fee to every purchase

A new footnote on the pricing calculator now discloses that onboarding packages are required with every purchase at a bespoke cost (depending on scope) — a new mandatory fee. The Charity/NGO callout was also reworded to state the pre-existing 15% not-for-profit discount explicitly (previously only the exclusive 'Halo Impact' incentive was mentioned in the callout).

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Wk 27 '26

Packaging

HaloITSM ditches quote-only pricing for public £66/agent calculator

Pricing rebuilt from a quote-only contact form into a public self-serve calculator: published £66/agent/month rate, ARR Milestones volume discount, $1M/year Enterprise Package, and new charity ESM incentive.

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