Heidi locks Practice/Teams pricing behind sales, drops EHR add-on
Practice plan renamed to Teams; its disclosed $180/user/month billed-annually price was replaced with 'Custom' contact-sales pricing. The Individuals/Teams-Enterprise toggle view was removed.; EHR integration Add-on dropped for Clinician (previously available); SSO, dedicated customer success, and custom terms & hosting are now offered as 'Custom' on Teams, previously unavailable to any plan.
What changed
EHR integration Add-on dropped for Clinician (previously available); SSO, dedicated customer success, and custom terms & hosting are now offered as 'Custom' on Teams, previously unavailable to any plan.
Practice plan renamed to Teams; its disclosed $180/user/month billed-annually price was replaced with 'Custom' contact-sales pricing. The Individuals/Teams-Enterprise toggle view was removed.
Before and after
Aug 10, 2026 vs Aug 17, 2026EHR integration Add-on dropped for Clinician (previously available); SSO, dedicated customer success, and custom terms & hosting are now offered as 'Custom' on Teams, previously unavailable to any plan.
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