Heidi adds AI Agents to $110 Clinician plan, cuts Priority support
Clinician plan now offers Standard or Max seat types with a monthly Agents usage allowance (Free gets weekly trial allowance); seat types can be mixed on one invoice. $110 price unchanged.; Clinician adds AI workflows: Routines for pre-charting, billing code support and admin tasks, plus Agents (Routines, Computer use, Memory, Connectors) consuming a monthly usage limit. Clinician also gains Docum
What changed
Free tier reshuffled: Evidence answers go from Unlimited to Limited usage (fair use), Patient-context-aware answers and Live evidence suggestions drop from Limited to not included; Free gains limited Dictate, Document & session sharing, Coding and a weekly Agents trial allowance.
Clinician adds AI workflows: Routines for pre-charting, billing code support and admin tasks, plus Agents (Routines, Computer use, Memory, Connectors) consuming a monthly usage limit. Clinician also gains Document & session sharing, Coding and Full-text journal access (previously not included).
Clinician plan now offers Standard or Max seat types with a monthly Agents usage allowance (Free gets weekly trial allowance); seat types can be mixed on one invoice. $110 price unchanged.
Clinician loses Priority support and Centralized billing; both are now Teams-only (comparison table ✓ → —, Priority support dropped from the Clinician card).
Before and after
Sep 28, 2026 vs Oct 5, 2026Free tier reshuffled: Evidence answers go from Unlimited to Limited usage (fair use), Patient-context-aware answers and Live evidence suggestions drop from Limited to not included; Free gains limited Dictate, Document & session sharing, Coding and a weekly Agents trial allowance.
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