Hiver renames AI Operating Procedures to Skills, redesigns AI Agents panel
Growth's 'AI Operating Procedures' feature is now called 'Skills' with the same description, and the AI Agents (all plans) panel was redesigned into 4 described highlights. Prices, plans, and entitlements are unchanged.
What changed
Growth's 'AI Operating Procedures' feature renamed to 'Skills' (identical description; the '(Coming soon)' tag was also dropped in the full feature table). The AI Agents (all plans) panel was redesigned from a 6-item checkmark list into 4 described highlights, and its 'Contact Sales' CTA was removed. No plan, price, or entitlement changed.
Before and after
Aug 17, 2026 vs Aug 24, 2026Growth's 'AI Operating Procedures' feature renamed to 'Skills' (identical description; the '(Coming soon)' tag was also dropped in the full feature table). The AI Agents (all plans) panel was redesigned from a 6-item checkmark list into 4 described highlights, and its 'Contact Sales' CTA was removed. No plan, price, or entitlement changed.
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Full history →- Week 34, 2026·packagingHiver: new AI Agents add-on (Contact Sales) launched across all plans
- Week 33, 2026·packagingHiver: New AI Operating Procedures + AI QA now live, Voice add-on minutes restructured
- Week 32, 2026·packagingHiver: Voice add-on pricing revealed ($30/user/month)
- Week 28, 2026·improvedHiverhq pulls AI QA back to Coming Soon, expands AI Knowledge Builder access
- Week 26, 2026·packagingHiverhq shifts focus to omnichannel platform, adds voice calling