Back/Jumpcloud

Jumpcloud

Cybersecurity & Identity Management jumpcloud.com

JumpCloud is a SaaS company that provides cloud-based directory services, enabling organizations to securely manage user identities, devices, and access to resources.

Entry price

Device Management · /mo, billed annually

Plans tracked

20 add-ons

Pricing changes

Latest Q2 '26

Pricing model

Subscription

No free tier

Pricing Change History

6 changes

20263 changes

Q2 '26

Packaging

JumpCloud: New Agentic IAM feature + Access Requests add-on ($5/mo)

New "Access Requests" add-on introduced at $5.00/month, available on the Platform Prime tier only. New "Agentic IAM Lifecycle Management" feature category added to the Identity & Access Management section of the pricing page, positioned ahead of the existing Cloud Directory offering.

View diff

Wk 19 '26

Improvement

Jumpcloud rolls out Agentic IAM across all tiers, adds $5 Access Requests

Agentic IAM Lifecycle Management and Access Requests added to the IAM feature comparison table; Agentic IAM included in Platform Essentials, Platform, and Platform Prime; Access Requests ($5.00/mo) in Platform Prime only.

View diff

Q1 '26

Packaging

JumpCloud: plan lineup restructured into three Platform packages

Pricing page restructured: Core Directory and For MSPs plans removed; Platform Essentials added (300-user max); Device + Identity renamed to Device Identity Management. Existing prices unchanged.

View diff

20251 change

Q2 '25

Packaging

Jumpcloud Hides Pricing for Platform and Platform Prime Plans, Renames Platform Tier to Enterprise

Platform tier renamed to Enterprise Platform plan pricing hidden - changed from $19/user/mo (annual) or $22/mo (monthly) to 'Contact Sales'

View diff

20242 changes

Q4 '24

Improvement

Jumpcloud Introduces SaaS Management Features in Platform Prime Plan, Enhancing SaaS Discovery and Access Control

SaaS Management capabilities added to Platform Prime plan, including SaaS Discovery and SaaS Access Control

View diff

Q2 '24

Packaging

Jumpcloud Introduces Device Identity Package at $13/user/mo, Combining Device Management and MFA for Enhanced Security

Device Identity package introduced at $13/user/mo billed annually (or $15/mo billed monthly) - combines device management with identity management and MFA for devices

View diff