Product change·Apr 27 → May 4, 2026·Week 19, 2026·Data & Analytics
Metabase Enterprise now promises 1-day support via Slack, Teams, and email
What changed
Feature change
Enterprise plan support label changed from 'Priority support' to '1-day support via Slack, Teams, email', clarifying the specific SLA. 'A dedicated success engineer with a 1-day email SLA' also simplified to '1-day SLA'.
Before and after
Apr 27, 2026 vs May 4, 2026Pulse.
100%
What changed
Enterprise plan support label changed from 'Priority support' to '1-day support via Slack, Teams, email', clarifying the specific SLA. 'A dedicated success engineer with a 1-day email SLA' also simplified to '1-day SLA'.
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