Packaging change·Jun 29 → Jul 6, 2026·Week 28, 2026·Business Operations
Pagerduty rebrands AI credits as token-based "AI Actions," adds 4 named agents
What changed
Metric change
PagerDuty Advance one-time allowance renamed 'credits' to 'AI Actions' (Professional 1,000 / Business 5,000 / Enterprise 20,000, plus add-on top-ups); AFTER adds a token-based per-Action consumption model.
Add-on change
PagerDuty Advance for Incident Management add-on rebranded from "Generative AI" to "Generative and Agentic AI", replacing feature bullets with 4 named agents: SRE Agent, Scribe Agent, Shift Agent, Insights Agent.
Before and after
Jun 29, 2026 vs Jul 6, 2026Pulse.
100%
Change 1 of 2 · pricing metric changed
PagerDuty Advance one-time allowance renamed 'credits' to 'AI Actions' (Professional 1,000 / Business 5,000 / Enterprise 20,000, plus add-on top-ups); AFTER adds a token-based per-Action consumption model.
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Q2 2026 · PagerDuty: integration catalog expanded 700+ → 750+Pagerduty boosts Plus plan to 50 seats, drops AI Actions quotas · Week 41, 2026
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