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Packaging change·Oct 4 → Jan 2, 2026·Q4 2025·Collaboration & Productivity

Scheduleonce Enhances Engage Plan with Expanded AI Features and Conversational Scheduling Focus

ScheduleoncePackagingFeature addedFeature changeAdd-on change

What changed

Feature added

Conversational Forms with Progressive Response Capture added to Route plan

Feature change

Engage plan description updated: changed from 'For teams looking to maximize engagements with AI-driven scheduling' to 'For organizations looking to maximize engagements with conversational scheduling'

Add-on change

Security and Compliance Add-On: 'Email from Corporate Account' renamed to 'Email from Corporate Mailbox'

Feature change

Engage plan AI features expanded and reorganized: now explicitly lists Web-Based Chatbots, Natural Language Processing, Knowledge Sources Integration, Custom AI Instructions, AI-Driven and Rule-Based Routing, and Handoff Channels (Live Chat and Instant Meeting)

Feature added

Dedicated Booking Phone Numbers added to Schedule plan (marked as NEW feature)

Before and after

Oct 4, 2025 vs Jan 2, 2026
Pulse.
100%
Change 1 of 5 · feature added

Conversational Forms with Progressive Response Capture added to Route plan

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