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Userlytics

Userlytics is a SaaS company that provides user testing and user experience research services to help businesses improve their digital products.

Entry price

$699

Premium · /mo, billed annually

Plans tracked

no add-ons

Pricing changes

Latest Wk 29 '26

Pricing model

Subscription + usage

No free tier

Pricing Change History

10 changes

20263 changes

Wk 29 '26

Price decrease

Userlytics slashes Enterprise session pricing 12%, now starts at $30

Enterprise plan's per-session starting price dropped from $34/session to $30/session

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Wk 13 '26

Improvement

Userlytics boosts AI Transcription limits 150% for Self-Recruitment plan

Self-Recruitment plan AI Transcriptions limit increased from 20/month to 50/month (150% increase)

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Wk 12 '26

Packaging

Userlytics raises Enterprise Account Manager threshold to $12,000.

Account Manager eligibility threshold increased from $7,500 to $12,000 (60% increase) for Enterprise plans

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20253 changes

Q4 '25

Packaging

Userlytics Launches Year-End Promotional Campaign with Major Discounts - Lock in Prices Now!

Year-end promotional campaign launched with banners: 'Hurry! Our Biggest Sale of the Year is On - Contact us to lock in prices' and 'End of Year Special Offer'

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Q3 '25

Packaging

Userlytics Introduces New Self-Recruitment Pricing Tier at $699/month, Restructuring Plans to Enhance User Flexibility

Pricing page restructured from 3-tier model (Project Based, Enterprise, Limitless) to 4-tier model with Self-Recruitment added as the third tier between Enterprise and Limitless Self-Recruitment plan added as a main pricing tier at $699/month with 5 Seats standard and 10 Seats expansion option

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Q1 '25

Improvement

Userlytics Removes $99/session Pricing for Project Based Plan, Introducing 'No Subscription Required' Messaging

Enterprise plan Max Session Duration increased from 30 minutes to 60 minutes Project Based plan price hidden - removed '$99/session' pricing and replaced with 'No Subscription Required' messaging

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20244 changes

Q4 '24

Packaging

Userlytics Launches End of Year Special Offer with Discount Banner for Enhanced User Engagement

End of Year Special Offer promotional banner added (visible as close button with banner text)

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Q3 '24

Improvement

Userlytics Enhances All Plans with New Heatmaps and X Second Test Features, but Reduces Max Session Duration for Enterprise and Limitless Plans

Heatmaps feature added to included features in all plans Custom plan renamed to Project Based

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Q2 '24

Packaging

Userlytics Introduces Transparent Pricing Structure with New DIY Plans and Reveals Enterprise Plan Costs

DIY Plans Advanced plan added at $999/month paid annually for unlimited self-recruited participants Pricing page restructured from interactive calculator-based model to static pricing tiers with transparent, upfront pricing

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Q1 '24

Improvement

Userlytics Introduces 15-Minute Quantitative Testing Sessions as New Budget Option for Enhanced User Research

Quantitative testing sessions (15-minute Quant participants) added as a third testing type option in Step 2 budget allocation

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