Product change·Jul 6 → Jul 13, 2026·Week 29, 2026·AI & Machine Learning
Weaviate clarifies support tiers, adds email access to Free plan
What changed
Feature change
Support tiers were renamed and clarified across all plans: Free now explicitly includes 'Basic Support' and gained Email support (comparison table Free column moved from x to check); Flex's support was rebranded 'Standard support'; Premium/Dedicated's Enterprise support now explicitly includes a dedicated Technical Account Team.
Before and after
Jul 6, 2026 vs Jul 13, 2026Pulse.
100%
What changed
Support tiers were renamed and clarified across all plans: Free now explicitly includes 'Basic Support' and gained Email support (comparison table Free column moved from x to check); Flex's support was rebranded 'Standard support'; Premium/Dedicated's Enterprise support now explicitly includes a dedicated Technical Account Team.
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