Product change·May 18 → May 25, 2026·Week 22, 2026·Workforce Management
CommPeak reveals per-tier minutes and SLA details in pricing update
What changed
Feature added
Cloud PBX tier cards now show per-tier outbound minutes (500–Unlimited), support level (Email to Dedicated CSM), and uptime SLA (99.9%–99.99%+SLA) — details not previously shown on the pricing page.
Feature added
New 'What you're paying for' section added: explicit breakdown of what's always included vs. billed separately, plus how pricing scales with usage — replacing old asterisk-based fine print.
Before and after
May 18, 2026 vs May 25, 2026Pulse.
100%
Change 1 of 2 · feature added
Cloud PBX tier cards now show per-tier outbound minutes (500–Unlimited), support level (Email to Dedicated CSM), and uptime SLA (99.9%–99.99%+SLA) — details not previously shown on the pricing page.
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