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Ringcentral

Collaboration & Productivity ringcentral.com

RingCentral is a SaaS company that provides cloud-based communication and collaboration solutions, including voice, video, messaging, and contact center services.

Entry price

$30

Core · /mo, billed annually

Plans tracked

13 add-ons

Pricing changes

Latest Wk 28 '26

Pricing model

Subscription + usage

No free tier

Pricing Change History

12 changes

20265 changes

Wk 28 '26

Packaging

RingCentral pulls 12-month-free promo for switchers under 400 employees

Removed the top-of-page 'Limited Time' promotional banner offering companies under 400 employees up to 12 months free when switching to RingCentral.

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Q2 '26

Packaging

Ringcentral pushes annual savings, rebrands AI add-on as Conversational Intel...

Added a new 'Save up to 33% by paying annually' headline to the RingEX section; also renamed the $80 add-on from 'AI Conversation Expert' to 'Conversational Intelligence' (price unchanged).

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Wk 22 '26

Packaging

Ringcentral promotes 33% annual savings on RingEX pricing page

Added explicit annual savings callout: 'Save up to 33% by paying annually' now displayed on the RingEX pricing page header area.

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Q1 '26

Packaging

Ringcentral offers up to 12 months free for businesses under 400 employees

New limited-time promotional offer added: businesses with under 400 employees can switch to RingCentral and get up to 12 months free.

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Wk 11 '26

Packaging

Ringcentral Offers Up to 12 Months Free for Small Businesses

Added limited-time promotional offer for businesses under 400 employees: up to 12 months free

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20253 changes

Q4 '25

Packaging

Ringcentral Faces Significant Price Increases: Advanced Plan Up 57% to $55/User/Month and Core Plan Up 50% to $45/User/Month

Business SMS Booster add-on introduced at $35 with shared inbox, compliance features, and templates AI Receptionist add-on pricing changed from $83/account/month to 'Starting at $55'

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Q3 '25

Improvement

Ringcentral AI Receptionist Add-on Price Surges 51% to $83/account/month, Marking Significant Pricing Change

AI Assistant features renamed to Personal AI Assistant across all plans AI Receptionist add-on price increased from $55 to $83/account/month (51% increase)

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Q2 '25

Packaging

Ringcentral Introduces AI Receptionist Add-on at $55/account/month, Enhancing Service Offerings

RingSense pricing disclosed at $80/user (previously listed as add-on option without pricing) RingCX AI Contact Center add-on introduced at $65/user

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20243 changes

Q4 '24

Improvement

Ringcentral Introduces AI Assistant Features to All RingEX Plans, Enhancing Call Transcription, Meeting Summaries, and More

AI Assistant features bundled into all RingEX plans - includes call transcription, meeting summaries, real-time note-taking, action item capture, SMS drafting, and translation. Previously RingSense AI was early access preview for select customers only.

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Q3 '24

Packaging

RingCentral Events Add-on Price Doubles to $1,920/License/Year, Marking a 100% Increase

RingCentral Events add-on price doubled from $960/license/year to $1,920/license/year (100% increase)

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Q1 '24

Improvement

Ringcentral Unveils RingSense AI for RingEX, Transforming Communication with Advanced AI Features Across All Plans

RingSense AI for RingEX introduced as new AI capabilities across all plans, featuring real-time AI notetaker, conversation intelligence, generative AI search, AI writer for team messages, AI text translator, and call/meeting summaries RingCentral Events add-on introduced at $960/license/year for event management and hosting

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20231 change

Q4 '23

Packaging

Ringcentral Increases High Volume SMS Pricing by 17.6% from $0.0085 to $0.01 per Message

High Volume SMS pricing increased from $0.0085/message to $0.01/message (17.6% increase) Push to Talk feature moved from beta to general availability

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