Dialpad Meetings Transitions to All-in-One Platform with Dialpad Connect, Discontinuing Standalone Meetings and Free Tier
What changed
Business plan ($15/user/month annual, $20 monthly) removed - was the paid tier for Dialpad Meetings with 150 participants and 5-hour meetings
Dialpad Meetings (standalone video conferencing) discontinued and replaced with Dialpad Connect (unified communications platform). Product repositioned from video-only to all-in-one platform with calls, meetings, and messaging.
Free plan ($0/user/month) removed - previously offered unlimited video meetings with up to 10 participants and 45-minute meetings
Free tier eliminated - Dialpad Meetings Free plan ($0 with 10 participants, 45-minute limit) discontinued, replaced with 14-day trial of Dialpad Connect
Standard plan added at $15/user/month - new entry-level tier for Dialpad Connect with HD calls, meetings, transcripts, and call summaries
Enterprise plan added with contact sales pricing - top tier with 99.9% uptime, SSO, and unlimited office locations
Pro plan added at $25/user/month - mid-tier plan with CRM integrations and 24/7 support
Before and after
Apr 1, 2025 vs Jul 7, 2025Business plan ($15/user/month annual, $20 monthly) removed - was the paid tier for Dialpad Meetings with 150 participants and 5-hour meetings
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