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Packaging change·Dec 29 → Mar 30, 2026·Q1 2026·Sales & Customer Relationship Management (CRM)

Dialpad Launches Pay-Per-Conversation AI Agent Credits Model

DialpadPackagingNew plan

What changed

New plan

Dialpad pricing page restructured to add dedicated AI Agent tab with conversation-based pricing model; customers purchase a pool of AI Agent Credits used only when the AI delivers value.

Before and after

Dec 29, 2025 vs Mar 30, 2026
Pulse.
100%
What changed

Dialpad pricing page restructured to add dedicated AI Agent tab with conversation-based pricing model; customers purchase a pool of AI Agent Credits used only when the AI delivers value.

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