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Product change·Mar 30 → Apr 6, 2026·Week 15, 2026·Cloud & DevOps

Freshservice launches Asset Units as new ITAM licensing metric

FreshserviceProductPositioning

What changed

Positioning

Product navigation renamed 'Freshservice for IT teams' to 'Freshservice IT Service Management'; new 'Freshservice IT Asset Management' product tab added linking to dedicated ITAM pricing page.

Before and after

Mar 30, 2026 vs Apr 6, 2026
Pulse.
100%
What changed

Product navigation renamed 'Freshservice for IT teams' to 'Freshservice IT Service Management'; new 'Freshservice IT Asset Management' product tab added linking to dedicated ITAM pricing page.

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