Packaging change·Oct 1 → Jan 1, 2025·Q4 2024·Sales & Customer Relationship Management (CRM)

Hiverhq Introduces Free Plan with Unlimited Users and Enhanced Features, Democratizing Access to Workflow Automations and Customer Portal

HiverhqPackagingThreshold removedFeature changeNew plan

What changed

Threshold removed

Lite plan user limit removed - changed from 'Up to 10 users' to unlimited users

Feature change

Customer portal democratized from PRO plan down to Lite plan

Feature change

Workflow automations moved from Growth plan to Lite plan (democratization)

New plan

Free plan introduced at $0/user/month with features including multi-channel shared inboxes, ticketing, live chat, WhatsApp & Voice, knowledge base, team collaboration, Slack integration, and 24x7 support

Before and after

Oct 1, 2024 vs Jan 1, 2025

Pulse.

100%

Change 1 of 4 · threshold removed

Lite plan user limit removed - changed from 'Up to 10 users' to unlimited users

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Q3 2024 · Hiverhq Introduces Growth Plan at $29/user/month, Adding New Features and Positioning Between Lite and Pro Tiers Hiverhq Introduces $20/User/Month AI Add-On After Removing Key Harvey AI Features from Pro Plan · Q3 2025

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