Packaging change·Jul 6 → Oct 4, 2025·Q3 2025·Sales & Customer Relationship Management (CRM)

HubSpot CMS Starter Introduces AI-Powered Customer Agent for 24/7 Support, Enhancing Service with HubSpot Credits

HubSpotPackagingThreshold addedFeature addedFeature changePlan renamed

What changed

Threshold added

Content Hub Professional now includes 3,000 HubSpot Credits for AI-powered features

Feature added

Buyer intent feature added to help identify potential customers showing purchase intent

Feature added

Customer agent feature added - AI agent that works 24/7 to offer instant customer service (uses HubSpot Credits)

Feature change

Starter Customer Platform description updated from 'operations software' to 'data management software'

Plan renamed

Operations Hub renamed to Data Hub (Free Operations tools → Free Data tools, Operations Hub Starter → Data Hub Starter)

Feature added

Data agent (Beta) added for AI-powered data enrichment (10 HubSpot Credits per enriched record)

Threshold added

Content Hub Starter now includes 500 HubSpot Credits for AI-powered features

Jul 6, 2025 vs Oct 4, 2025

Pulse.

100%

Change 1 of 9 · threshold added

Content Hub Professional now includes 3,000 HubSpot Credits for AI-powered features

See the before/after screenshots and every marked-up change.