Packaging change·Mar 16 → Mar 23, 2026·Week 13, 2026·Sales & Customer Relationship Management (CRM)
HubSpot Service Starter drops free tier user limit from pricing page
What changed
Freemium change
Free Tools plan removed 'Free for up to 2 users' user limit specification from pricing display
Before and after
Mar 16, 2026 vs Mar 23, 2026Pulse.
100%
What changed
Free Tools plan removed 'Free for up to 2 users' user limit specification from pricing display
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Week 11, 2026 · Hubspot Service Starter adds Data sync hub, drops AI Starter Platform sectionStarter promotional discount reduced from 'Save up to 55% off' to 'Save up to 40% off'. Offer ref... · Q1 2026
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Full history →- Week 36, 2026·packagingHubspot Service Starter: Starter plan renamed to Starter Customer Platform
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- Week 22, 2026·packagingHubspot Service Starter cuts seat price to $7/mo, boosts discount to 65%
