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Packaging change·Mar 30 → Jun 29, 2026·Q2 2026·Collaboration & Productivity

GoTo (GoTo Connect): New CX Complete plan tier added

Added new 'CX Complete' plan tier between Customer Experience (CX) and Contact Center, bundling advanced reporting/analytics, AI-driven call routing, built-in webinar capabilities, and a 24/7 virtual assistant

GoToPackagingNew plan

What changed

New plan

Added new 'CX Complete' plan tier between Customer Experience (CX) and Contact Center: 'our most complete package for growing businesses; a full phone system plus AI-powered CX tools, unified so your team delivers faster, smarter customer experiences'

Before and after

Mar 30, 2026 vs Jun 29, 2026
Pulse.
100%
What changed

Added new 'CX Complete' plan tier between Customer Experience (CX) and Contact Center: 'our most complete package for growing businesses; a full phone system plus AI-powered CX tools, unified so your team delivers faster, smarter customer experiences'

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