Product change·Jan 3 → Apr 1, 2025·Q1 2025·Sales & Customer Relationship Management (CRM)

Salesforce Agentforce Expands Agentforce Plan with New Sales Agent Skills and Simplified Agent Wizard Feature

SalesforceProductFeature added

What changed

Feature added

Sales agent skills added to out-of-the-box capabilities (previously Service Agent only)

Feature added

Agent Wizard feature added to Agentforce plan for simplified agent building

Jan 3, 2025 vs Apr 1, 2025

Pulse.

100%

Change 1 of 2 · feature added

Sales agent skills added to out-of-the-box capabilities (previously Service Agent only)

See the before/after screenshots and every marked-up change.