Packaging change·Mar 30 → Jun 29, 2026·Q2 2026·Project Management
Smartsheet turns free 'Viewer' into 'Contributor'; adds AI copilot to Pro
What changed
Freemium change
Free-tier role renamed from 'Viewer' to 'Contributor' with expanded rights: can now comment, upload attachments, respond to update requests, and submit forms (previously view-only) on Pro and Business plans.
Feature added
Added AI copilot features (Smart Assist, Smart Columns, AI-powered dashboards) to Pro, MCP-enabled AI tool integrations to Business, and Scenario Planning plus Portfolios to Enterprise/Advanced Work Management.
Before and after
Mar 30, 2026 vs Jun 29, 2026Pulse.
100%
Change 1 of 2 · freemium changed
Free-tier role renamed from 'Viewer' to 'Contributor' with expanded rights: can now comment, upload attachments, respond to update requests, and submit forms (previously view-only) on Pro and Business plans.
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- Week 19, 2026·improvedSmartsheet renames Viewers to Contributors with expanded permissions
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