Pricing change·Jan 5 → Apr 1, 2024·Q1 2024·Marketing & Content

Sproutsocial Transitions to 'Per Seat/Month' Pricing Model, Enhancing Value with New Features and Discounts

SproutsocialPricingFeature addedDiscount addedFeature removedFeature changeMetric change

What changed

Feature added

Scheduled report delivery added to Advanced plan

Discount added

Annual billing option introduced with 'Save up to 25%' discount

Feature removed

Cases and social CRM tools removed from Standard plan

Feature change

Digital asset and content library moved from Advanced to Professional plan (democratization)

Feature added

Organize tags added to Advanced plan

Feature removed

Response rate and time analysis reports removed from Professional plan feature list

Feature added

Feature visibility controls added to Advanced plan

Feature change

Suggestions by AI Assist moved from Standard to Professional plan (premium-ization)

Feature change

Saved replies moved from Advanced to Professional plan (democratization)

Feature added

Brand-level engagement reporting added to Professional plan

Metric change

Pricing metric changed from 'per month' to 'per seat/month' across all plans

Feature change

Helpdesk and CRM integrations scope changed (Social Commerce removed from integration list)

Jan 5, 2024 vs Apr 1, 2024

Pulse.

100%

Change 1 of 12 · feature added

Scheduled report delivery added to Advanced plan

See the before/after screenshots and every marked-up change.