Product change·Aug 17 → Aug 24, 2026·Week 35, 2026·Marketing & Content
TrueDialog: WhatsApp channel dropped from all plans
WhatsApp removed from the 'All Plans Include' channel list, leaving Email and Web Widget (previously Email, WhatsApp, Web Widget)
What changed
Feature removed
WhatsApp channel removed from the 'All Plans Include' list; supported channels are now Email and Web Widget only (previously Email, WhatsApp, and Web Widget)
Before and after
Aug 17, 2026 vs Aug 24, 2026Pulse.
100%
What changed
WhatsApp channel removed from the 'All Plans Include' list; supported channels are now Email and Web Widget only (previously Email, WhatsApp, and Web Widget)
Sign in to view the full comparison
See the before/after screenshots and every marked-up change.