Atomicwork: pricing overhauled to credits ($90/employee/yr → $25K/yr) + 2 more
Professional plan replaced flat $90/employee/year with a credit-consumption model starting at $25,000/year (billed annually, includes 25,000 credits); Business moved from flat Custom to Flexible pricing/Flexible credits and Enterprise to Custom contract/Volume discounts; new Usage-based vs Outcome-based toggle and new Bring Your Own ITSM Platform option (run atop ServiceNow/Atlassian JSM, no platform fee) also introduced. Plans now disclose explicit numeric limits (AI Coworkers, end users, managed devices, software applications) per tier — Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording. Feature-tier labels renamed (Key Features/Professional Plan +/Business Plan + -> INCLUDES/PROFESSIONAL PLUS/BUSINESS PLUS) with substantially rewritten bullet content per tier.
What changed
Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording.
Pricing overhauled to credit-consumption model: Professional now 'from $25,000/yr' (25k credits) vs $90/employee/yr; new Usage-Outcome toggle + BYO-ITSM option; Business/Enterprise show Flexible/Volume credits.
Feature-tier labels renamed (Key Features/Plan+ -> INCLUDES/PLUS); content rewritten per tier: added multi-channel support, full ITSM, analytics/integrations; dropped old AI Agent/workflow-builder bullets.
Before and after
Mar 30, 2026 vs Jun 29, 2026Plans now disclose explicit numeric limits (AI Coworkers, end users, devices, apps) per tier: Professional 5/250/500/50, Business 20/1,000/2,000/200, Enterprise Unlimited — replacing vague usage-limit wording.
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