Back/Gallabox

Gallabox

Sales & Customer Relationship Management (CRM)gallabox.com

Chennai, India-based conversational commerce platform founded 2020. Private. Operates in WhatsApp business automation. Serves SMBs with no-code chatbots, customer engagement, and commerce tools.

Entry price

$112

Basic · /mo, billed annually

Plans tracked

4 add-ons

Pricing changes

Latest Wk 33 '26

Pricing model

Subscription + usage

No free tier

Pricing Change History

4 changes

20264 changes

Wk 33 '26

Price increase

Gallabox: Basic $89→$112, Essential $197→$248, Advanced $377→$474 + 1 more

Basic, Essential, and Advanced plans (billed annually) increased ~26%: Basic $89→$112/mo, Essential $197→$248/mo, Advanced $377→$474/mo Added 'Human calling on WhatsApp (inbound and outbound)' to Essential plan and above (Everything-in-Basic-plus feature list and plan comparison table)

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Q2 '26

Improvement

Gallabox: restructured plans, cut entry-tier users to 3, added AI credits + 1 more change

New AI-credit usage system introduced: 500/2,000/8,000 credits per month for Basic/Essential/Advanced (Enterprise custom pool); Inbox AI copilot added to Essential and above. User caps changed: Basic (was Growth) hard-capped at 3 users (down from 6); Advanced (was Pro) increased to 10 users (up from 6). Essential (was Scale) unchanged at 6.

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Wk 23 '26

Improvement

Gallabox shifts to flexible multi-year enterprise contracts

Enterprise plan contract terms updated from 'Annually contract; 2-year option available' to 'Multi-year contracts available', generalizing commitment options.

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Wk 22 '26

Packaging

Gallabox cuts annual discount in half, adds AI engineer upsell

Annual billing discount reduced from 40% to 20% when selecting yearly plan. Additional users add-on pricing changed from a flat $15/user/month to tier-based: Essential plan $18/user/month, Advanced plan $24/user/month.

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