Product change·Jan 5 → Jan 14, 2026·Week 3, 2026·Sales & Customer Relationship Management (CRM)
HubSpot Service Enterprise swaps Conversational bots for Intelligence tab
What changed
Feature change
Compact feature highlights updated: 'Conversational bots' replaced by 'Intelligence tab' in the visible feature comparison section above 'See more features'.
Before and after
Jan 5, 2026 vs Jan 14, 2026Pulse.
100%
What changed
Compact feature highlights updated: 'Conversational bots' replaced by 'Intelligence tab' in the visible feature comparison section above 'See more features'.
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Q3 2025 · Hubspot Service Enterprise Introduces 5,000 HubSpot Credits Allocation to Enterprise Plan, Enhancing Value for CustomersHubspot Service Enterprise splits into 4 tiers with $9 Starter and free trial · Q1 2026
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