Pricing change·Feb 16 → Feb 23, 2026·Week 9, 2026·Sales & Customer Relationship Management (CRM)
HubSpot Service Starter adds free 28-day Customer Agent trial to Pro and Enterprise
What changed
Discount change
Removed Starter promotional pricing banner ($9/mo was $15 annually, $15/mo was $20 monthly) for new customers
Before and after
Feb 16, 2026 vs Feb 23, 2026Pulse.
100%
What changed
Removed Starter promotional pricing banner ($9/mo was $15 annually, $15/mo was $20 monthly) for new customers
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Full history →- Week 36, 2026·packagingHubspot Service Starter: Starter plan renamed to Starter Customer Platform
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