Pricing change·Jun 15 → Jun 30, 2026·Week 27, 2026·Sales & Customer Relationship Management (CRM)
HubSpot Service Starter cuts free Customer Agent trial from 28 to 14 days
What changed
Discount change
Free Customer Agent trial (with purchase of a Service Professional/Enterprise seat) shortened from 28 days to 14 days
Before and after
Jun 15, 2026 vs Jun 30, 2026Pulse.
100%
What changed
Free Customer Agent trial (with purchase of a Service Professional/Enterprise seat) shortened from 28 days to 14 days
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More from HubSpot
Full history →- Week 36, 2026·packagingHubspot Service Starter: Starter plan renamed to Starter Customer Platform
- Week 30, 2026·improvedHubspot Service Starter: Email template limit doubled (5,000 → 10,000) on Starter
- Q2 2026·decreaseHubspot Service Starter: price cut to $7/mo/seat + Free plan gains Revenue tools
- Week 24, 2026·packagingHubspot Service Starter reveals $9/1K credits pricing publicly
- Week 22, 2026·packagingHubspot Service Starter cuts seat price to $7/mo, boosts discount to 65%
