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Product change·Sep 7 → Sep 14, 2026·Week 38, 2026·Sales & Customer Relationship Management (CRM)

HubSpot Service Starter adds AI Agents promo carousel for Customer Agent

Added a new AI Agents promo carousel below the plan comparison: 'customer agent' intro copy, an illustrative credits-usage dashboard graphic (Breeze Customer Agent, 25,400 total credits used), a credit estimator tool (still loading at capture), and resolution stats (70%+ of conversations auto-resolved, 39% faster ticket resolution). No plan, price, or entitlement changed.

HubSpotProductPositioning

What changed

Positioning

Added a new AI Agents promo carousel below the plan comparison: 'customer agent' intro copy, an illustrative credits-usage dashboard graphic (Breeze Customer Agent, 25,400 total credits used), a credit estimator tool (still loading at capture), and resolution stats (70%+ of conversations auto-resolved, 39% faster ticket resolution). No plan, price, or entitlement changed.

Before and after

Sep 7, 2026 vs Sep 14, 2026
Pulse.
100%
What changed

Added a new AI Agents promo carousel below the plan comparison: 'customer agent' intro copy, an illustrative credits-usage dashboard graphic (Breeze Customer Agent, 25,400 total credits used), a credit estimator tool (still loading at capture), and resolution stats (70%+ of conversations auto-resolved, 39% faster ticket resolution). No plan, price, or entitlement changed.

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