Packaging change·May 18 → May 25, 2026·Week 22, 2026·Cloud & DevOps
MSG91 cuts overage buying on Live Chat and Free plans
What changed
Package change
Live Chat and Free plans no longer allow extra usage purchases — Inbox and Tickets overages changed from per-unit pricing ($0.01–$10/unit) to 'Not allowed'; a new note clarifies upgrade is required.
Before and after
May 18, 2026 vs May 25, 2026Pulse.
100%
What changed
Live Chat and Free plans no longer allow extra usage purchases — Inbox and Tickets overages changed from per-unit pricing ($0.01–$10/unit) to 'Not allowed'; a new note clarifies upgrade is required.
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Week 21, 2026 · MSG91 opens overages on Free and Live Chat plans at per-unit ratesMSG91 adds AI Bot add-on with $40–$80 bot wallets, per-token rates · Week 37, 2026
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