Back/Olark

Olark

Sales & Customer Relationship Management (CRM)olark.com

Ann Arbor, MI-based live chat software company founded in 2009. Private, YC-backed (S09). Operates in sales and customer service markets. Serves businesses with easy-to-use live chat tools to track leads, drive sales, and provide real-time customer support.

Entry price

$29

Olark Standard · /mo

Plans tracked

4 add-ons

Pricing changes

Latest Wk 30 '26

Pricing model

Subscription

Free tier available

Pricing Change History

1 change

20261 change

Wk 30 '26

Packaging

Olark axes Standard/Pro for a $400/mo AI Agent tier with SSO, unlimited AI chats

Olark replaced Standard ($29/seat) and Pro plans with a 3-tier model: AI Website Agent ($400/mo, billed annually), Custom/Enterprise, and legacy live-chat-only ($29/agent/mo); PowerUps add-ons dropped. New enterprise features introduced with the restructure: SSO, custom SLAs, legal reviews/side letters, proactive engagement, white-glove support, and unlimited AI conversations with no token limits.

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