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Packaging change·Mar 30 → Jun 29, 2026·Q2 2026·Cloud & DevOps

Plivo: Channel pricing restructured (Voice tiers, SMS +40%, AI agent -33%)

Voice split from flat rate into Local/Toll-Free/Browser-SDK tiers; SMS inbound +40% ($0.0055->$0.0077) with new Toll-Free & RCS tiers; Voice AI agent $0.045->$0.030/min; WhatsApp Call pricing now shown inline

PlivoPackagingPackage change

What changed

Package change

Channel pricing restructured: Voice split into Local/Toll-Free/Browser-SDK-SIP tiers; SMS inbound price +40% with new Toll-Free & RCS tiers; Voice AI agent $0.045→$0.030/min; WhatsApp Call pricing now disclosed

Before and after

Mar 30, 2026 vs Jun 29, 2026
Pulse.
100%
What changed

Channel pricing restructured: Voice split into Local/Toll-Free/Browser-SDK-SIP tiers; SMS inbound price +40% with new Toll-Free & RCS tiers; Voice AI agent $0.045→$0.030/min; WhatsApp Call pricing now disclosed

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Week 23, 2026 · Plivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…Plivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise · Week 30, 2026

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Full history →
  1. Week 35, 2026·packaging
    Plivo cuts Voice AI Agent rate to $0.03/min, telephony now billed separately
  2. Week 30, 2026·packaging
    Plivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise
  3. Week 23, 2026·decrease
    Plivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…
  4. Week 20, 2026·packaging
    Plivo removes Call Insights add-ons, drops $0.0025/min Premium tier
  5. Week 15, 2026·packaging
    Plivo drops phone number pricing, rebrands Pro plan to Pay as you go