Plivo: Voice AI rate hike to $0.04/min + SMS/WhatsApp gated to Enterprise
Voice AI agent rate rose from $0.030/min to $0.04/min all-inclusive. SMS & WhatsApp API access moved from self-serve Channel Pricing to Enterprise-only (starts at $1,000/month).
What changed
SMS & Verify API and WhatsApp API moved from self-serve Channel Pricing (available to all Pay as you go accounts) to Enterprise-only access, gated behind the $1,000/month Enterprise plan
Voice AI agent per-minute rate increased from $0.030/min to $0.04/min all-inclusive (now bundles telephony, voice models and transcription into one rate)
Before and after
Jul 13, 2026 vs Jul 20, 2026SMS & Verify API and WhatsApp API moved from self-serve Channel Pricing (available to all Pay as you go accounts) to Enterprise-only access, gated behind the $1,000/month Enterprise plan
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More from Plivo
Full history →- Week 35, 2026·packagingPlivo cuts Voice AI Agent rate to $0.03/min, telephony now billed separately
- Q2 2026·packagingPlivo: Channel pricing restructured (Voice tiers, SMS +40%, AI agent -33%)
- Week 23, 2026·decreasePlivo: Voice AI agent usage rate decreased from $0.050/min to $0.030/min, a 40% reduction in per-minute pricing for…
- Week 20, 2026·packagingPlivo removes Call Insights add-ons, drops $0.0025/min Premium tier
- Week 15, 2026·packagingPlivo drops phone number pricing, rebrands Pro plan to Pay as you go
